Terms

PRICES
Prices shown are the suggested retail prices. In order to get the wholesale discount, please make sure you apply your wholesaler coupon at checkout. If you do not have a coupon, please contact us at 919.749.4123 or at fantafairies@pikaboodesign.com. Resellers and wholesalers must provide a valid IEN number, as well as a certificate of resale and an address of the physical or online store.

SHIPPING
In order to be cost-effective we ship USPS. The time transits depend by your location, but it’s usually between 2-4 days for the continental US.

PAYMENTS and TERMS
Once we receive your order we will contact your with the total (including shipping), and to arrange for payment. We accept credit cards, PayPal and checks. We grant payment at 30 days net only to those clients whom have placed at least 3 orders in a calendar year, or with whom we have a long-standing business relationship. All the other orders are pre-paid.

RETURNS
We can only accept returns for defective items. If you receive a defective item, please return it to us within 7 business days from receipt. If the item is in stock we will replace it immediately. If the item is out of stock, we will gladly offer a refund.